All services

Online payments and subscriptions

Your customers pay by card, on a plan, after a free trial or with a coupon. When a card is declined, we try it again and remind the customer to update it, unless the bank says there is not enough money.

How do your customers pay?

The customer's phone · Example
checkout.
The owner's payments board · Example
Payments todayMon · 2 Nov
Paid this month
Free trials
In recovery
Recovered

Latest

Behind the checkout, your website keeps up with every payment by itself.

Your customers pay on Stripe's secure page, and the rules you set are applied to every payment.

Example

Your plans · 7 days free

In Stripe

CA
CaseyNew customer

Subscription

  • Nothing yet. Pick a plan and start the trial.

A failed payment is often a customer who never meant to leave. And more than half of those payments can be won back.

These numbers come from large studies.

1.25%

of subscribers, on average, lose access because a payment fails.

That is next to 2.34% who choose to cancel, so many customers who leave never decided to.

How our payments helpNobody on your team has to spot the failed card or chase the customer about it.

Recurly, churn rate benchmarks · Recurly network data, all industries · July 2026

55%

of failed payments are recovered, on average, by businesses that use Stripe's recovery tools.

Automatic retries and card updates bring back more than half of the payments that first fail.

How our payments helpWe switch on the same Stripe tools this number comes from, so you don't have to find and set them up yourself.

Stripe, Stripe Billing · average across businesses using Stripe, 350,000+ companies on Stripe Billing · read October 2026

Real project

The payments of a subscription business we built and run

Its customers start with a 7-day free trial, then pay by card every week, month or quarter.

What we built

  • When a card is declined for lack of funds, the plan stops with one clear email
See the full case study →
The momentTwo purchasesThe same plan, 65 seconds apart
The systemOne plan keptThe duplicate cancelled automatically
168free trials handled from sign-up to billing, July to October 2026
6declined renewals paid after automatic retries, August to October 2026

Sources: the business's Stripe account, October 2026; the system's code, read 21 October 2026.

Want to see how payments would work for your business? Tell us how your customers pay →